Western Area Power Administration (WAPA) is committed to complying with Section 508 of the Rehabilitation Act of 1973 and with the Architectural Barriers Act of 1968. Under the Rehabilitation Act, agencies like WAPA must make sure that their programs and activities—including their educational materials, public events, and electronic and information technology such as this website—are accessible to people with disabilities. Under the Architectural Barriers Act, WAPA buildings and facilities must also be readily accessible to people with disabilities, including WAPA employees and applicants for WAPA employment.

Provide Website Accessibility Feedback

We frequently review this site to ensure that it meets or exceeds the requirements of Section 508 of the Rehabilitation Act which requires that information and computer technology (ICT) be accessible to people with disabilities. Section 508 requires that ICT developed, procured, maintained, or used by the federal government be accessible to both employees and members of the public with disabilities.

If you encounter any page on a WAPA website that presents a challenge for users with disabilities, please let us know by email. To help us address the issue, include:

  • The nature of the accessibility problem
  • Your preferred format (electronic format, standard print, large print, etc.)
  • The web address (URL) of the information at issue
  • Your contact information so we can reach you if we have questions

We appreciate your feedback in helping make our site as accessible as possible.

If you have general questions about WAPA’s compliance with Section 508, contact the WAPA Section 508 coordinator.

Section 508 ​​Formal Complaint

If you believe WAPA has not met its Section 508 requirements, you can file a formal complaint. Your complaint should include:

  • Your name and contact information
  • The date you identified the issue of non-compliance
  • A detailed description of the issue
  • Your signature or the signature of someone authorized to do so on your behalf

Submit your Section 508 formal complaint by e​mail or by mail to:

Western Area Power Administration
Section 508 Coordinator
Mail Stop: A0800
12155 W. Alameda Parkway
Lakewood, CO 80228

Within 30 days of receiving your complaint, we will get back to you with what we found, whether a legal violation occurred, and how we will remedy each violation (if any) that occurred. If you are not satisfied with our remedy, you can submit an appeal of our decision within 30 days.

Architectural Barriers Act Formal Complaint

If you have any questions or concerns about physical access to WAPA buildings or facilities, contact the WAPA Facilities Manager responsible for that location. Alternatively, you may file a formal complaint if WAPA does not the requirements of the Architectural Barriers Act (ABA).

To file a formal complaint about an ABA violation, submit your complaint by email or by mail to:

Western Area Power Administration
Office of Economic Impact and Diversity
Mail Stop: A9300​
12155 W. Alameda Parkway
Lakewood, CO 80228

Please include your name and/or contact information, information about the building or facility, a detailed description of the issue and your signature or the signature of someone authorized to do so on your behalf.

If we receive a complaint alleging that WAPA violated the ABA, we will forward the complaint to the Architectural and Transportation Barriers Compliance Board. If we receive an ABA complaint and believe that a different (non-WAPA) entity is responsible for the alleged ABA violation, we will let you know and also inform you where you can file a complaint against the other entity.

You can also file an ABA complaint with the Access Board directly. For information on how to file an ABA complaint directly with the Access Board, please go to https://www.acce​ss-board.gov/enforcement/​.

File a Formal Complaint Under Section 501 of the Rehabilitation Act

You may also file an equal employment opportunity (EEO) complaint of disability discrimination if you believe that Section 501 has been violated. This law makes it illegal to discriminate against a qualified person with a disability in the federal government. The law also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit. The law also requires that employers reasonably accommodate the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or employee, unless doing so would impose an undue hardship on the operation of the employer’s business. Please note you have 45 days from the date of the alleged discriminatory event to initiate an EEO complaint. To file a complaint, contact WAPA’s Office of Economic Impact and Diversity.

WAPA will provide reasonable accommodations​ to WAPA employees and applicants for employment absent undue hardship. Additional information about reasonable accommodations is also available through the Job Accommo​dation Network. WAPA will also provide personal assistant services to WAPA employees who qualify for those services. Please contact your Administrative Officer or Human Resources Business Partner for more information.

Last modified on September 3rd, 2024