Western's Energy Services program helps our customers explore strategies for resource planning and management, including energy efficiency, new technologies and programs and techniques that have been successful at other utilities. Services include an equipment loan program, technical assistance and a full menu of publications available both on-line and in printed version.
Western's regularly updated blog, Energy Services Bulletin, keeps customers informed about load and resource management activities at other utilities, services available from the Energy Services program, marketing techniques, customer service and technological developments. Besides printed and on-line resources, the Energy Services program offers a telephone technical information service. The Energy Experts hotline is staffed by energy experts who can answer questions on nearly any energy-related topic. Contact the Energy Experts by telephone at 800-769-3756, or submit a technical question online.
Western also has a non-hydro Renewable Resource program that encourages the voluntary use of renewable resources. Its services include a Green Power and Market Research Newsletter that offers information on the availability of grants, renewable energy programs, legislation, marketing and other issues related to renewable resources. Western's Energy Services program collaborates with the Renewable Resources program to provide customers with information about renewable energy options that might help utilities meet their energy management goals.