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Customer News

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Western Area Power Administration is committed to evolving our communication standards to better meet our customers' needs. In addition to the open and transparent information related to our operational choices and capital planning efforts available on The Source, this page provides updates, alerts and news on topics of interest to customers.   

Customer advisories

01/13/17  WAPA finalizes TWE Project environmental review

0/12/17   2017 South Dakota regional high school Science Bowl coming Jan. 21

01/06/17  Mountain West electricity providers explore RTO options

See full Newsroom.


Check out our Customer Circuit, a quarterly magazine provided electronically for customers.

  • Administrator's letter
  • Operations at Headquarters and the Regions
  • Hydrology Report
  • Asset Management 2.0
  • Cost containment and planning for industry change

See past Customer Circuit editions.


​In December 2015, Western Area Power Administration launched a Customer Services survey, seeking feedback from CEOs and top leaders from our customers, generating agencies and customer representative organizations. When developing our Strategic Roadmap in 2013 and 2014, we identified the value in learning more about customer needs across WAPA, and if those needs may change as industry evolves. We also wanted to gauge customer satisfaction and evaluate use of the services we currently provide.  

Learn more about the Customer Services survey results. WAPA's leadership councils are reviewing the survey results and identifying any next steps. 

Contact Erin Green at 720-962-7016 with any questions about the survey.​

Page Last Updated: 2/28/2017 7:20 AM