Western Area Power Administration is committed to evolving our communication standards to better meet our customers' needs. In addition to the open and transparent information related to our operational choices and capital planning efforts available on The Source, this page provides updates, alerts and news on topics of interest to customers.
02/05/18: New Senior VP selected to manage Congressional, industry relations
02/05/28: WAPA, Southline sign participation agreement to develop new transmission line in Southwest
01/22/18: WAPA takes an internal look as markets develop
01/18/18: If there is no CR, WAPA will continue to operate
01/10/18: LAP, SLIP/IP customer update on outreach process for negotiations with SPP
01/08/18: New Senior VP selected to market Colorado River’s federal hydropower
10/18/17: WAPA makes return to Treasury, lowers unobligated balances
10/13/17: CRSP MC office is moving Oct. 23
09/22/17: Mountain West announces next step to potential SPP membership
09/20/17: WAPA to support power restoration in U.S. Virgin Islands
09/01/17: Update: WAPA's Creditworthiness procedures available
06/26/17: Update: WAPA purchase card corrective actions
06/26/17: LAP, SLCA/IP customer update on FRN process for negotiations with SPP
05/22/17: Banner water year increases hydropower benefit
05/19/17: WAPA providing additional hydropower to customers
05/18/17: WAPA testifies on proposed transparency act
05/04/17: WAPA announces proposed rate reductions for Pick-Sloan
05/02/17: WAPA helps tribal customer avoid rate increase
04/24/17: WAPA selects platform for PRS upgrade
04/17/17: Reliability: Studying, coordinating operations
04/18/17: GAO closes out report on WAPA unobligated balances
03/23/17: MRO issues compliance final audit report on WAPA
03/22/17: The Source turns 1
01/06/17: Mountain West
electricity providers explore RTO options
See full Newsroom.
Check out our Customer Circuit, a quarterly magazine provided electronically for customers.
- Letter from the Chief Public Affairs Officer
- 40 years of valuable services
- Public forums held about SPP membership for CRSP, LAP
- Marketing Hoover Dam power to more customers
- Process improvement reaches $50M milestone
- Responding to power recovery needs in U.S. Virgin Islands and Puerto Rico
- How WAPA delivers valuable services to communities like: NTUA; Valley City, ND; and Needles, CA
See past Customer Circuit editions.
CUSTOMER SERVICES SURVEY results
In December 2015, Western Area Power Administration launched a Customer Services survey, seeking feedback from CEOs and top leaders from our customers, generating agencies and customer representative organizations. When developing our Strategic Roadmap in 2013 and 2014, we identified the value in learning more about customer needs across WAPA, and if those needs may change as industry evolves. We also wanted to gauge customer satisfaction and evaluate use of the services we currently provide.
Learn more about the Customer Services survey results. WAPA's leadership councils are reviewing the survey results and identifying any next steps.
Contact Erin Green at 720-962-7016 with any questions about the survey.