Planning & Projects
Continuously improve the methods and processes that build customer confidence and produce the best decisions.
We are dedicated to providing accurate and timely analyses and studies that produce up-to-date information of exceptional quality and value to our customers. The following strategies have been developed to strengthen customer support and interactions and to enhance customer service:
Rates & Repayment
We are dedicated to consistently provide invaluable services that exceed our customers' expectations. The following actions will help us meet this goal:
Environmental & Resource Planning
We are committed to providing technical analyses and forecasts to supply our customers with the most cost-effective resource mix available. The following actions will aid us in meeting this goal:
Developing Marketing Programs
As new products or services are developed, we will proceed as quickly as possible to make these available to our customers. If environmental analysis or public involvement is required, representatives will ensure these requirements comply with applicable laws and meet customers' needs. Customer input will be sought and included in developing programs. Rules or procedures will be written concisely and clearly Charges or rates will be developed and set forth in a manner easy to understand and apply
Current budgets, financial reporting, accounts payable and receivable, and auditing processes assure the financial integrity of the CRSP Processes and methods will be continually improved to reflect our dedication to control costs and reduce expenditures that directly impact the CRSP power rate.
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